FAQs & Troubleshooting
Popular |
164 Results
- 1How can I reset the printer?
- 2How do I install/change the label roll?
- 3I cannot print and my printer is identified as an unknown device.
- 4How do I connect the printer to my computer using a USB cable?
- 5What Android™ mobile application can I use?
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7Where can I download the latest P-touch Editor for Mac?
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9Where can I find my Brother printer's serial number?
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 12What is the maximum printable width?
- 13How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 14Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 15I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 18How to identify your Operating System (OS) for Windows or Mac
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 22I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 23The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 24Installing the software
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26The power button does not light up.
- 27Uninstalling the printer drivers (Linux®)
- 28When I load a die-cut DK roll in my printer and turn it on, it does not feed any labels.
- 29What is the compatible barcode protocol? (iPrint&Label)
- 30When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 31How to use the Numbering function (P-touch Editor 5.x for Windows)
- 32When I try to print 4" (101.6 mm) wide shipping labels using applications, the print result is different from the preview image. Some information is cut off from the label.
- 33How to open the Devices and Printers window
- 34When printing from an application, the application's "Collate" setting does not work correctly.
- 35(Video) Small characters or thin lines are printed faintly.
- 36Using the Device Settings (for Windows)
- 37How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 38Poor print quality when printing on narrow labels. (iPrint&Label)
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41How do I rotate objects? (P-touch Editor Lite)
- 42How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 44How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 46Printing is not possible. (USB connection)
- 47What is the P-touch Address Book and how can I use it?
- 48Labels are jammed in the machine or are not ejected correctly after printing.
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)