FAQs & Troubleshooting
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194 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3Where can I download the latest P-touch Editor for Mac?
- 4How to open the Devices and Printers window
- 5Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7Suddenly my print server stopped printing.
- 8(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9P-touch Editor crashes when I open it on my Mac.
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13How do I transfer label or slip templates?
- 14The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 15How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 16(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 17I cannot discover the product with the configuration utility.
- 18Print free-length labels with the set length (Linux®)
- 19Creating a label with OpenOffice (Linux®)
- 20(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 22Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 23How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 26How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 27When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 28Where can I find my Brother printer's serial number?
- 29Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 30How do I transfer label templates with P-touch Transfer Express?
- 31How to delete the registry information and files related to the printer driver
- 32(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 35How to install the printer driver for serial interface
- 36How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 37Printing is not possible. (USB connection)
- 38The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 39How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 41How do I find the IP address set to the print server? (PS-9000)
- 42I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 43(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 44What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 45(Video) When I print many continuous labels, part of the label data is printed twice.
- 46How do I clean my QL machine?
- 47(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48How do I install/change the DK roll?
- 49(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 50The driver downloaded from the website cannot be installed.