FAQs & Troubleshooting
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195 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2When I try to print a label, it comes out blank. (for Mac)
- 3I cannot discover the product with the configuration utility.
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 7Adding a custom media size for continuous tape / roll (Linux®)
- 8Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 9Where can I find my Brother printer's serial number?
- 10How to open the Devices and Printers window
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13How do I transfer label templates with P-touch Transfer Express?
- 14How do I clean my QL machine?
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 19I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 20Creating a label with GIMP (Linux®)
- 21Creating a label with OpenOffice (Linux®)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 24I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 25I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 26I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 27When I print many continuous labels, part of the label data is printed twice.
- 28How to identify your Operating System (OS) for Windows or Mac
- 29The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 30How do I install/change the DK roll?
- 31I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 32What is the Label List? (P-touch Editor 5.x for Windows)
- 33How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 35The driver downloaded from the website cannot be installed.
- 36The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 39I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 40I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42Share your printer in Windows 7 in a network-shared environment.
- 43Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 44Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 45I cannot print from the printer in a network-shared environment.
- 46When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 47How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 48How to use the "Auto Format" function.
- 49(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50Printing is not possible. (P-touch Editor5.3 for Mac)