FAQs & Troubleshooting
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122 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Install the Brother Mobile Connect application (for mobile device)
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7How to identify your Operating System (OS).
- 8Cooling Down
- 9Replace the Drum Unit
- 10How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 11Paper is Jammed in the 2-sided Tray
- 12Paper is Jammed Inside the Machine
- 13What driver package format is supported by my Linux distribution?
- 14Delete print jobs from the print queue.
- 15No Toner
- 16Toner Low
- 17What is the recommended paper?
- 18What is the default password for my Brother machine?
- 19Use Universal Print (Windows)
- 20Adjust color settings by using the custom setting in the printer driver (Windows only)
- 21Change the printer driver settings (Windows)
- 22The printer status is Offline or Paused.
- 23I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 24Cannot Detect
- 25The color of your printouts is not what you expected
- 26Install the Mailbox.
- 27Paper is Jammed in the Back of the Machine
- 28Replace the Toner Cartridge
- 29I cannot print from my computer via USB.
- 30I cannot connect my machine to a Windows 11 computer via USB.
- 31I cannot print full-page photos or images using Email Print.
- 32I cannot print using my Brother machine on a wired network (Windows/macOS)
- 33Protect your Brother machine against unauthorised access over the network
- 34Too Many Trays
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Discover the MAC address of the Brother network card
- 37Toner Error
- 38Tray 2 Error / Tray 3 Error / Tray 4 Error
- 39Correct the Color Printing
- 40Storage Full
- 41Out of Memory / Print Data Full
- 42When I print images, the quality is not good (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45Set up your Brother machine on a wireless network (Windows/macOS)
- 46When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48Can I send a print job to multiple machine email addresses using Email Print?
- 49Cannot print after a Windows 10 update (June 2020)
- 50Check the remaining ink or toner level (Linux)