FAQs & Troubleshooting
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179 Results
- 1The printer status is Offline or Paused.
- 2What is the recommended paper?
- 3Load paper in the paper tray
- 4Replace Belt
- 5Replace Toner
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7Jam Rear
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10Replace PF Kit xx
- 11Replace WT Box
- 12Replace Drum
- 13Add your Brother machine with AirPrint (macOS)
- 14What is Brother iPrint&Scan?
- 15Carry out calibration to improve the color density
- 16Replace Fuser
- 17I cannot print using my Brother machine on a wireless network (Windows)
- 18"Offline" appears on the Status Monitor.
- 19Adjust color settings by using the custom setting in the printer driver
- 20Replace Laser
- 21Clean the drum unit
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Print on envelopes, labels or thick paper from the MP Tray
- 24How to identify your Operating System (OS).
- 25I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 27Jam Tray / Jam Tray 1 / Jam Tray 2
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29Clean the corona wire
- 30Set up your Brother machine on a wireless network.
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 33Jam MP Tray
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Enable the Brother machine's network interface.
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 38Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 39Drum End Soon
- 40What can happen if the wrong paper is used in your machine.
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44Cannot print after a Windows 10 update (June 2020)
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Protect your Brother machine against unauthorised access over the network
- 47Delete print jobs from the print queue.
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).