FAQs & Troubleshooting
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225 Results
- 1(Video) Load A4/Letter paper
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Disable the APIPA protocol.
- 6(Video) Unpack your Brother machine
- 7(Video) Replace the Toner Cartridge
- 8Media Type Mismatch or Media Mismatch
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10(Video) Connect the cord
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 15The printer status is Offline or Paused.
- 16Print both sides of paper or a booklet automatically
- 17Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Configure the Store Print Log to Network Settings Using Web Based Management
- 20Enable the Brother machine's network interface.
- 21Discover the MAC address of the Brother network card
- 22Drum !
- 23Envelope creases
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25What machine's functions and how can Administrators restrict access for users? <Restricted functions and its instructions for Administrators>
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 27Jam MP Tray
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Install the Tower Tray Unit.
- 31Access Web Based Management
- 32What is Storage PC Print Data using Active Directory®? (Windows)
- 33Change the printer driver settings (Windows/macOS)
- 34Size mismatch
- 35Curled or wavy
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37Restrict the functions available on your Brother machine and the number of prints.
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39Install a Certificate on Your Brother Machine
- 40Load and Print Thick Paper and Labels Using the MP Tray
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 432-sided Disabled
- 44Paper is Jammed in the 2-sided Tray
- 45Replace Drum
- 46Reset the Network Settings to the Factory Settings
- 47Install the optional lower tray
- 48Set up your Brother machine on a wireless network.
- 49Configure Secure Function Lock 3.0 Using Web Based Management
- 50What types of card can I use for card authentication in Secure Function Lock?