FAQs & Troubleshooting
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226 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Connect the cord
- 4Paper is Jammed inside the Machine
- 5Replace Drum
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7What is Brother iPrint&Scan?
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Print on Both Sides of the Paper (Windows®)
- 10Print as a Poster (Windows®)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Load and Print on Envelopes Using the MP Tray
- 13Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 16Print on Both Sides of the Paper (Macintosh)
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19Disable the APIPA protocol.
- 20When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 21Load and Print Thick Paper and Labels Using the MP Tray
- 22Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25The printer status is Offline or Paused.
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 27Paper is Jammed in the 2-sided Tray
- 28Paper is Jammed in the Back of the Machine
- 29Paper is Jammed in the Paper Tray
- 30Jam MP Tray
- 31I cannot find some options in the Print dialog box (macOS 11 or later)
- 32What driver package format is supported by my Linux distribution?
- 33Cannot print after a Windows 10 update (June 2020)
- 34Check the remaining ink or toner level (Linux)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36(Video) Update the Driver or Firmware for your Brother machine
- 37After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 38Send an Email with User Authentication
- 39Print a web page from iPrint&Scan when using an Android™ mobile device.
- 40What is Brother Web Connect?
- 41What is the Network Shared printing?
- 42Secure Print (Windows®)
- 43Reduce Toner Consumption
- 44Image skewed
- 45Large characters are printed incorrectly. (Linux)
- 46Step by Step Guide for Creating and Installing a Certificate
- 47Printing with the Cloud
- 48Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 49Load and Print Thick Paper Using the Paper Tray
- 50Send an Email Securely Using SSL TLS