FAQs & Troubleshooting
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215 Results
- 1(Video) Replace the Toner Cartridge
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3Replace Drum
- 4I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 5Reset the Drum Counter
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Set up your Brother machine on a wireless network.
- 8(Video) Load A4/Letter paper
- 9Paper is Jammed inside the Machine
- 10What is Brother iPrint&Scan?
- 11Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13Reduce Toner Consumption
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Reduce Printing Noise
- 16Clean the Drum Unit
- 17Toner Low or Prepare New Toner Cartridge
- 18Smudges on printed pages (Poor fixing)
- 19Envelope creases
- 20Reset the Network Settings to the Factory Settings
- 21Install the optional lower tray
- 22(Video) Connect the cord
- 23Paper is Jammed in the Back of the Machine
- 24Add your Brother machine with AirPrint (macOS)
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 27Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 28Load and Print Thick Paper and Labels Using the MP Tray
- 29Setup a Brother machine on a wireless (Wi-Fi) network.
- 30Wrinkles or creases
- 31What is the recommended paper?
- 32Access Web Based Management
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Create or Delete Your Print Profile (Windows®)
- 35Enable the Brother machine's network interface.
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37(Video) Unpack your Brother machine
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39The printer status is Offline or Paused.
- 40Size mismatch
- 41Paper is Jammed in the 2-sided Tray
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43Black toner marks across the page
- 44Set Sleep Mode Countdown
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46Clean the Machine
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 49Configure the Store Print Log to Network Settings Using Web Based Management
- 50The error message "No machine found" appears when I installed drivers with USB connection (For Windows).