FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Use Universal Print (Windows)
- 2The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4What driver package format is supported by my Linux distribution?
- 5I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Control Printer Driver settings (only available for Windows)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9I cannot print full-page photos or images using Email Print.
- 10I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 11After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 12Enable the Brother machine's network interface.
- 13Install the Brother Mobile Connect application (for mobile device)
- 14Toner specks
- 15(Video) Paper is Jammed inside the Machine
- 16(Video) Paper is Jammed in the Paper Tray
- 17Lines across the page
- 18Check the firmware version.
- 19Open the Control Panel (For Windows)
- 20In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 21What is the default password for my Brother machine?
- 22I cannot connect my machine to a Windows 11 computer via USB.
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 25The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 26I cannot print using my Brother machine on a wired network (Windows/macOS)
- 27Wrong Toner or Wrong Toner Cartridge
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29I cannot print on a wireless (Wi-Fi) network (Mac)
- 30How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32How to identify your Operating System (OS).
- 33Discover the MAC address of the Brother network card
- 34Cannot Detect
- 35What is the default password for my BRAdmin or Web Based Management?
- 36Toner Low or Prepare New Toner Cartridge
- 37Where can I find my Brother machine's serial number?
- 38Install the optional lower tray
- 39What is the recommended paper?
- 40Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 41I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)