FAQs & Troubleshooting
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215 Results
- 1Replace Drum
- 2Reset the Network Settings to the Factory Settings
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4(Video) Load A4/Letter paper
- 5(Video) Replace the Toner Cartridge
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9What is Brother iPrint&Scan?
- 10Enable the Brother machine's network interface.
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Media Type Mismatch or Media Mismatch
- 13The printer status is Offline or Paused.
- 14Print the Network Configuration Report
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16Paper is Jammed inside the Machine
- 17Paper is Jammed in the Paper Tray
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19How to identify your Operating System (OS).
- 20Wrinkles or creases
- 21Add your Brother machine with AirPrint (macOS)
- 22Print as a Poster (Windows®)
- 23Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25(Video) Update the Driver or Firmware for your Brother machine
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27Paper is Jammed in the 2-sided Tray
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Load and Print Thick Paper and Labels Using the MP Tray
- 30Discover the MAC address of the Brother network card
- 31Size Error DX or Size Error 2-sided
- 32Set up your Brother machine on a wireless network.
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34Load and Print Thick Paper Using the Paper Tray
- 35Manage Multiple Certificates
- 36Protect your Brother machine against unauthorised access over the network
- 37(Video) Set up your Brother machine
- 38Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 40Use a Macro from Your Computer (Windows®)
- 41Clean the Drum Unit
- 42Paper is Jammed in the Back of the Machine
- 43Envelope creases
- 44Cannot print after a Windows 10 update (June 2020)
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Secure Print (Windows®)
- 48Image skewed
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Print on Both Sides of the Paper (Windows®)