FAQs & Troubleshooting
Latest |
134 Results
- 102/07/2024(Video) Unpack your Brother machine
- 202/07/2024(Video) Load A4/Letter paper
- 302/07/2024(Video) Connect the cord
- 402/07/2024(Video) Replace the Toner Cartridge
- 508/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 607/26/2023Media Type Mismatch or Media Mismatch
- 707/20/2023Check the firmware version.
- 806/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1106/01/2023Print both sides of paper or a booklet automatically
- 1206/01/2023Delete print jobs from the print queue.
- 1305/16/2023I cannot print from my computer via USB.
- 1403/27/2023"Offline" appears on the Status Monitor.
- 1503/27/2023Change the printer driver settings (Windows/macOS)
- 1603/27/2023The printer status is Offline or Paused.
- 1702/15/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1812/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1912/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2012/19/2022Toner Low or Prepare New Toner Cartridge
- 2112/13/2022How to identify your Operating System (OS).
- 2210/13/2022Secure Print (Windows®)
- 2308/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2408/30/2022Print as a Poster (Windows®)
- 2508/16/2022Print on Both Sides of the Paper (Macintosh)
- 2608/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2707/28/2022Update the Driver or Firmware for your Brother machine
- 2807/26/2022Create or Delete Your Print Profile (Windows®)
- 2907/19/2022Print as a Booklet (Windows®)
- 3006/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3106/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3206/09/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 3305/31/2022Print on Both Sides of the Paper (Windows®)
- 3405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3504/20/2022Uninstall the Brother Software and Drivers (Windows)
- 3604/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3704/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3903/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4003/10/2022Drum !
- 4112/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 4211/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4311/10/2021Open the Control Panel (For Windows)
- 4410/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4507/16/2020Cannot print after a Windows 10 update (June 2020)
- 4607/06/2020What driver package format is supported by my Linux distribution?
- 4706/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4803/19/2020Check the remaining ink or toner level (Linux)
- 4902/27/2020Load and Print Thick Paper Using the Paper Tray
- 5002/26/2020Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray