FAQs & Troubleshooting
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281 Results
- 1Replace the Drum Unit
- 2(Video) Replace the Toner Cartridge
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4Reset Your Brother Machine
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6The printer status is Offline or Paused.
- 7Scan multiple pages into one file instead of each scan being saved as a separate file.
- 8Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Set up your Brother machine on a wireless network.
- 11No Toner
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Toner Low
- 15Short Paper
- 16No Paper / No Paper T1
- 17Drum !
- 18What is the recommended paper?
- 19How to identify your Operating System (OS).
- 20Load and Print Paper in the Manual Feed Slot
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22(Video) Unpack your Brother machine
- 23Load and Print on Labels in the Manual Feed Slot
- 24Cartridge Error
- 25Add your Brother machine with AirPrint (macOS)
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27Paper is Jammed in the Manual Feed Slot
- 28What is Brother iPrint&Scan?
- 29The color of your printouts is not what you expected
- 30Clean the Drum Unit
- 31Replace the Belt Unit
- 32Paper is Jammed Inside the Machine
- 33Print the Network Configuration Report
- 34Correct Color Print Alignment (Color Registration)
- 35Save Scanned Data to a Folder as a PDF File
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Reset the Drum Counter
- 38Colors are light or faint on the whole page
- 39The scanning speed is slow when scanning from my machine. (Windows)
- 40What driver package format is supported by my Linux distribution?
- 41Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 42Access Web Based Management
- 43Print as a Poster (Windows)
- 44(Video) Load an Envelope (Manual Feed Slot)
- 45I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 46Adjust color settings by using the custom setting in the printer driver
- 47Replace PF Kit xx
- 48Paper is Jammed in the Back of the Machine
- 49I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).