FAQs & Troubleshooting
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231 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3The color of your printouts is not what you expected
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Replace the Waste Toner Box
- 6Paper is Jammed in the Manual Feed Slot
- 7Paper is Jammed Inside the Machine
- 8Paper is Jammed in the Paper Tray
- 9Load and Print on Labels in the Manual Feed Slot
- 10Set up your Brother machine on a wireless network.
- 11Load and Print on Envelopes in the Manual Feed Slot
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15Calibrate Color Output
- 16Clean the Drum Unit
- 17Paper is Jammed in the Back of the Machine
- 18Add your Brother machine with AirPrint (macOS)
- 19Reset the Network Settings to the Factory Settings
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21Paper is Jammed underneath the Paper Tray
- 22How to identify your Operating System (OS).
- 23(Video) Set up your Brother machine
- 24I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 25Load and Print Paper in the Manual Feed Slot
- 26The printer status is Offline or Paused.
- 27What is the recommended paper?
- 28Replace PF Kit xx
- 29Correct Color Print Alignment (Color Registration)
- 30Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32(Video) Unpack your Brother machine
- 33What is Brother iPrint&Scan?
- 34I cannot print using my Brother machine on a wireless network (Mac)
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Toner Low
- 37Factory Reset
- 38I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 39Can I print on transparencies e.g. for overhead projectors?
- 40Cartridge Error
- 41Manual Feed
- 42Load Paper in the Paper Tray
- 43Log Access Error
- 44Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 45Adjust color settings by using the custom setting in the printer driver
- 46Short Paper
- 47No Toner
- 48Cannot print after a Windows 10 update (June 2020)
- 49Machine Reset
- 50Setup a Brother machine on a wireless (Wi-Fi) network.