FAQs & Troubleshooting
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230 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Replace the Belt Unit
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5Replace the Waste Toner Box
- 6Paper is Jammed in the Manual Feed Slot
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Set up your Brother machine on a wireless network.
- 9Paper is Jammed in the Back of the Machine
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 13Paper is Jammed Inside the Machine
- 14Paper is Jammed in the Paper Tray
- 15Clean the Drum Unit
- 16Add your Brother machine with AirPrint (macOS)
- 17Calibrate Color Output
- 18The color of your printouts is not what you expected
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20Setup a Brother machine on a wireless (Wi-Fi) network.
- 21Load and Print Paper in the Manual Feed Slot
- 22Print as a Poster (Windows)
- 23How to identify your Operating System (OS).
- 24Load Paper in the Paper Tray
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Drum !
- 27Reset the Network Settings to the Factory Settings
- 28Load and Print on Labels in the Manual Feed Slot
- 29How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 30(Video) Set up your Brother machine
- 31Paper is Jammed underneath the Paper Tray
- 32Toner Error
- 33Print the Network Configuration Report
- 34Enable the Brother machine's network interface.
- 35I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 36No Toner
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38Correct Color Print Alignment (Color Registration)
- 39Clean the Corona Wires
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41I cannot print on a wireless (Wi-Fi) network (Windows)
- 42Create a Certificate Signing Request (CSR)
- 43Print Unable ##
- 44Toner Low
- 45Clean the LED Heads
- 46Replace Fuser
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49Short Paper
- 50Cover is Open