FAQs & Troubleshooting
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288 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2(Video) Replace the Toner Cartridge
- 3Cannot Detect
- 4(Video) Load A4/Letter paper
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 7Replace Drum
- 8(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10(Video) Paper is Jammed in the Paper Tray
- 11I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13(Video) Paper is Jammed in the 2-sided Tray
- 14What is Brother iPrint&Scan?
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16(Video) Paper is Jammed in the Back of the Machine
- 17(Video) Paper is Jammed inside the Machine
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 21Set up your Brother machine on a wireless network.
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26What is Toner Continue Mode?
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Setup a Brother machine on a wireless (Wi-Fi) network.
- 30(Video) Enable the Brother machine's network interface.
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33(Video) Cannot Detect
- 34Manual Feed
- 35What is the recommended paper?
- 36Enlarge or Reduce Copied Images
- 37(Video) Load Paper in the Paper Tray
- 38(Video) 2-sided Disable or 2-sided Disabled
- 39(Video) Reset the Network Settings to the Factory Settings
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41Check the remaining ink or toner level (Linux)
- 42My Brother machine could not be found over the network when I installed drivers on my computer.
- 43(Video) Set up your Brother machine
- 44Printing/ Scanning with a mobile device
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Cartridge Error
- 47The printer status is Offline or Paused.
- 48Toner Low or Prepare New Toner Cartridge
- 49(Video) Print the Network Configuration Report
- 50What is the default password for my Brother machine?