FAQs & Troubleshooting
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277 Results
- 1(Video) Replace the Toner Cartridge
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3Replace Drum
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6(Video) Paper is Jammed inside the Machine
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8How to identify your Operating System (OS).
- 9(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10(Video) Set up your Brother machine
- 11(Video) Paper is Jammed in the Paper Tray
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14What is Brother iPrint&Scan?
- 15Add your Brother machine with AirPrint (macOS)
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17Toner Low or Prepare New Toner Cartridge
- 18(Video) Load A4/Letter paper
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 21(Video) Paper is Jammed in the Back of the Machine
- 22The printer status is Offline or Paused.
- 23Scan multiple pages into one file instead of each scan being saved as a separate file.
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Reset Your Brother Machine
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27No Toner
- 28(Video) Manual Feed
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Unpack your Brother machine and install the toner cartridge
- 31Print Unable XX
- 32Set up a Brother machine and your mobile device on a wireless network
- 33(Video) Set up your Brother machine on a wireless network.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 36(Video) Reset Your Brother Machine
- 37Print on envelopes, labels, or thick paper from the manual feed slot.
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39"Offline" appears on the Status Monitor.
- 40Manual Feed
- 41Out of Memory
- 42(Video) Reset the Network Settings to the Factory Settings
- 43Set up your Brother machine on a wireless network.
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 46I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 47(Video) Cannot Detect
- 48I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50(Video) Clean the Drum Unit Using Drum Dot Print