FAQs & Troubleshooting
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237 Results
- 1My Brother machine could not be found over the network when I installed drivers on my PC.
- 2(Video) Load paper (Legal)
- 3Can I print from or scan to Android™ Smartphone?
- 4Replace Drum
- 5Reset the Network Settings to the Factory Settings
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7(Video) Replace Toner
- 8Print on envelopes, labels, or thick paper from the manual feed slot.
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Print the Network Configuration Report
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14Set up your Brother machine on a wireless network.
- 15Scan a document in Mac OS X 10.7.
- 16Adjust the Brother machine's Sleep Time setting
- 17What driver package format is supported by my Linux distribution?
- 18Connect your Brother machine to your mobile device via a wireless router or access point.
- 19Jam Tray (With Video Instructions)
- 20(Video) Load A4/Letter paper
- 21Printing/ Scanning with a mobile device
- 22The printer status is Offline or Paused.
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24Clean the drum unit
- 25Enable the Brother machine's network interface.
- 26Load paper in the paper tray
- 27How to identify your Operating System (OS).
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29Manual Feed
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 32Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35Curled or wavy
- 36Turn the Toner Save Mode on or off.
- 37Add your Brother machine with AirPrint (macOS)
- 38Cannot print after a Windows 10 update (June 2020)
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41(Video) Connect telephone line and power cords
- 42(Video) Load an Envelope (Manual Feed Slot)
- 43Delete print jobs from the print queue.
- 44What is Brother iPrint&Scan?
- 45Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47Change the printer driver settings (Windows/macOS)
- 482-sided Disable or 2-sided Disabled
- 49I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 50What is the recommended paper?