FAQs & Troubleshooting
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174 Results
- 1Replace Drum
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Replace Toner
- 4My Brother machine could not be found over the network when I installed drivers on my PC.
- 5I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 6(Video) Set up your Brother machine
- 7Set up your Brother machine on a wireless network
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9(Video) Load paper
- 10Manual Feed
- 11What is Toner Continue Mode?
- 12Reset the print server to the default factory settings.
- 13Jam Rear
- 14Can I print from or scan to Android™ Smartphone?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16(Video) Load paper (Legal)
- 17(Video) Connect the power cord
- 18"Offline" appears on the Status Monitor.
- 19I cannot print using my Brother machine on a wireless network (Mac)
- 20Enable the Brother machine's network interface.
- 21What is Brother iPrint&Scan?
- 22Jam Inside (With Video Instructions)
- 23Add your Brother machine with AirPrint (macOS)
- 24Print on envelopes, labels or thick paper from the Manual feed slot
- 25Print the Network Configuration Report
- 26How to identify your Operating System (OS).
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 30The printer status is Offline or Paused.
- 31Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 36Jam 2-sided
- 37Load paper in the paper tray
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39Print both sides of paper or a booklet automatically
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49What is the difference between the toner cartridge and the drum unit?
- 50Print the WLAN report