FAQs & Troubleshooting
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174 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Drum
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4Set up your Brother machine on a wireless network
- 5I cannot print using my Brother machine on a wireless network (Mac)
- 6(Video) Load paper (Legal)
- 7What is Toner Continue Mode?
- 8Manual Feed
- 9(Video) Replace Toner
- 10Add your Brother machine with AirPrint (macOS)
- 11I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 12Reset the print server to the default factory settings.
- 13(Video) Set up your Brother machine
- 14The printer status is Offline or Paused.
- 15Load paper in the paper tray
- 16What is Brother iPrint&Scan?
- 17How to identify your Operating System (OS).
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Jam Inside (With Video Instructions)
- 21"Offline" appears on the Status Monitor.
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23Print both sides of paper or a booklet automatically
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26(Video) Load paper
- 27The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Enable the Brother machine's network interface.
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31Print on envelopes, labels or thick paper from the Manual feed slot
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34Can I print from or scan to Android™ Smartphone?
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Toner Low or Prepare New Toner Cartridge
- 37Jam 2-sided
- 38Jam Rear
- 39Jam Tray (1)
- 40Print the Network Configuration Report
- 41Where can I download Brother iPrint&Scan application for Mac?
- 42Cannot print after a Windows 10 update (June 2020)
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44(Video) Connect the power cord
- 45Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Clean the drum unit
- 48What driver package format is supported by my Linux distribution?
- 49(Video) Update the Driver or Firmware for your Brother machine
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)