FAQs & Troubleshooting
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174 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Drum
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4Set up your Brother machine on a wireless network
- 5I cannot print using my Brother machine on a wireless network (Mac)
- 6What is Toner Continue Mode?
- 7(Video) Load paper (Legal)
- 8Manual Feed
- 9Add your Brother machine with AirPrint (macOS)
- 10The printer status is Offline or Paused.
- 11(Video) Replace Toner
- 12I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 13Load paper in the paper tray
- 14(Video) Set up your Brother machine
- 15Reset the print server to the default factory settings.
- 16How to identify your Operating System (OS).
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19"Offline" appears on the Status Monitor.
- 20What is Brother iPrint&Scan?
- 21Print both sides of paper or a booklet automatically
- 22Jam Inside (With Video Instructions)
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24(Video) Load paper
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Jam Rear
- 31Print on envelopes, labels or thick paper from the Manual feed slot
- 32Enable the Brother machine's network interface.
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Can I print from or scan to Android™ Smartphone?
- 37Cannot print after a Windows 10 update (June 2020)
- 38Toner Low or Prepare New Toner Cartridge
- 39Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 42Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 43Jam 2-sided
- 44Jam Tray (1)
- 45Print the Network Configuration Report
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49(Video) Connect the power cord
- 50Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.