FAQs & Troubleshooting
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186 Results
- 1The printer status is Offline or Paused.
- 2Printer does not recognize the HDD/Compact Flash.
- 3The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5What is APIPA?
- 6Can I buy any MICR toner?
- 7I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8How do I display the Quick Print Setup as a Toolbar?
- 9How do I monitor the status of the printer?
- 10What is a Print Server?
- 11Printouts have a curl or wave.
- 12I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 13When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 14Paper size settings are unavailable when I print from OpenOffice (Linux)
- 15What factor determines the Drum life?
- 16The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 17How can I change the IP address?
- 18How can I change the IP address using the ARP and PING commands?
- 19How to setup the Printer RAMDISK.
- 20"MX" is displayed on the LCD. What does it mean?
- 21The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 22Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 23When trying to print from Mac OS® X the print queue is stopped.
- 24What is the recommended paper?
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I am unable to print from a client PC to a printer on a print server. (Linux)
- 27Pre-Required Procedures (Linux)
- 28What is the Network Shared printing?
- 29Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 30The machine does not print anything.
- 31Uninstall the drivers. (Mac OS X 10.5)
- 32Cannot print after a Windows 10 update (June 2020)
- 33I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 34I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 35Windows 10 Support Information
- 36Delete print jobs from the print queue.
- 37Verify the Brother machine connected to the Wired Network (For Macintosh)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39Change the printer driver settings (Windows/macOS)
- 40I cannot print from my computer via network. (For Macintosh)
- 41I cannot print from my computer via network. (For Windows)
- 42The paper is skewed when it's printed.
- 43I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 44How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 45How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 46How do I use the Quick Print Setup Utility?
- 47How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 48I see the message "DX LEVER ERROR" on the printer LCD. What does it mean?
- 49How do I print using the Duplex Unit?
- 50I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
