FAQs & Troubleshooting
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228 Results
- 1Turn the Toner Save mode on or off
- 2Replace Drum
- 3A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 4Print a Test Page.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot print using my Brother machine on a wireless network (Windows)
- 7The printer status is Offline or Paused.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9I cannot print using my Brother machine on a wireless network (Mac)
- 10The print speed is slow.
- 11Discover the MAC address of the Brother network card
- 12Print both sides of paper or a booklet automatically
- 13I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 14What kind of paper can I use?
- 15Install additional memory.
- 16Print command (LPR) (Linux)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Enable the Brother machine's network interface.
- 19Can I print on transparencies e.g. for overhead projectors?
- 20What is AirPrint?
- 21Use the Network Connection Repair Tool (Windows)
- 22What driver package format is supported by my Linux distribution?
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 26Open the Status Monitor
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28Jam Inside
- 29Jam Tray 1 or Jam Tray 2
- 30Adjust the Brother machine's Sleep Time setting
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Set up your Brother machine on a wireless network.
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Print Unable or Print Unable XX
- 35What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 36Print a Printer Settings page.
- 37What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 38Disable the APIPA protocol.
- 39Print on labels and envelopes from the MP tray.
- 40Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 41What is Infrastructure mode?
- 42Toner specks
- 43Can I buy any MICR toner?
- 44Uninstall the Brother Software and Drivers (Windows)
- 45I cannot install the driver when using the Driver Install Tool. (Linux)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 49Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 50I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)