FAQs & Troubleshooting
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227 Results
- 1The print speed is slow.
- 2Disable the APIPA protocol.
- 3What is Brother iPrint&Scan?
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Out of Memory
- 8Replace PF Kit xx
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13The printer status is Offline or Paused.
- 14I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16Clean the drum unit
- 17I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19Change the printer driver settings (Windows/macOS)
- 20Replace Drum
- 21Replace Toner
- 22Cannot print after a Windows 10 update (June 2020)
- 23Enable the Brother machine's network interface.
- 24Delete print jobs from the print queue.
- 25Reduce printing noise.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 29Cartridge Error
- 30Manual Feed
- 31Jam Rear
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Curled or wavy
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Replace Laser
- 39Jam Inside
- 40Jam MP Tray
- 41Replace Fuser
- 42Turn the Toner Save mode on or off
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Can I print on transparencies e.g. for overhead projectors?
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49What is AirPrint?
- 50Print Unable or Print Unable XX