FAQs & Troubleshooting
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159 Results
- 1Jam MP Tray
- 2Replace Toner
- 3Replace Laser
- 4Jam Tray 1 or Jam Tray 2
- 5Replace PF Kit xx
- 6Jam Rear
- 7Jam Inside
- 8What is the recommended paper?
- 9Jam Duplex
- 10Turn the Toner Save mode on or off
- 11Delete print jobs from the print queue.
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 13The printer status is Offline or Paused.
- 14Replace Drum
- 15Fuser Error or Self-Diagnostic
- 16What can happen if the wrong paper is used in your machine.
- 17Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 18Manual Feed
- 19"Offline" appears on the Status Monitor.
- 20Size Error DX
- 21Drum Error (Drum!)
- 22Install the optional tray unit.
- 23I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 24I cannot print from my computer via USB.
- 25Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 26Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 27What is the difference between the toner cartridge and the drum unit?
- 28Cover is Open
- 29TONER LOW
- 30How can I change the printer settings?
- 31Uninstall the drivers. (Mac OS X 10.5)
- 32What kind of paper can I use?
- 33Wrinkles or creases
- 34Service Call
- 35Replace Fuser
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39Can I use AirPrint with my Brother machine?
- 40I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 41Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 42Change the printer driver settings (Windows/macOS)
- 43Print Unable or Print Unable XX
- 44Cartridge Error
- 45Duplex Disabled
- 46Drum Stop
- 47No Toner
- 48No Paper
- 49I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 50Drum End Soon