FAQs & Troubleshooting
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159 Results
- 1Manual Feed
- 2Jam Rear
- 3Jam Inside
- 4Replace Toner
- 5Replace Laser
- 6Turn the Toner Save mode on or off
- 7What do the LED indications mean?
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9Adjust the Brother machine's Sleep Time setting
- 10"Offline" appears on the Status Monitor.
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12The print speed is slow.
- 13I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15Replace PF Kit xx
- 16Drum Stop
- 17The printer status is Offline or Paused.
- 18Size Error DX
- 19Jam Duplex
- 20Jam MP Tray
- 21A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 22Can I use AirPrint with my Brother machine?
- 23How to identify your Operating System (OS).
- 24Fuser Error or Self-Diagnostic
- 25Duplex Disabled
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 27Curled
- 28Out of Memory
- 29Drum End Soon
- 30Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 31What can happen if the wrong paper is used in your machine.
- 32When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 33Windows 10 Support Information
- 34Open the Control Panel (For Windows)
- 35Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37Jam Tray 1 or Jam Tray 2
- 38Gray background
- 39Replace Drum
- 40I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 43I want to print using CUPS while keeping SELinux enabled. (Linux)
- 44Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Possible solutions for print quality issues
- 47Open the Status Monitor
- 48Delete print jobs from the print queue.
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Can I print on transparencies e.g. for overhead projectors?