FAQs & Troubleshooting
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205 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
- 2What is Brother iPrint&Scan?
- 3How do I clean the paper pick-up roller?
- 4How do I disable the APIPA protocol?
- 5Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 6Can the network printer be setup both wired and wireless at the same time?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9The printer prints unexpectedly or it prints garbage.
- 10Printouts have wrinkles or creases.
- 11How do I factory reset the print server?
- 12Print on labels and envelopes from the MP tray.
- 13Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 14Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 15The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 16What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 17Use the Universal Printer Driver for PCL
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 21What is a "Generic PCL Driver"?
- 22How do I clear Jam Rear/ Duplex?
- 23The printed letters are slanted, positioned incorrectly.
- 24In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 25Delete print jobs from the print queue.
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27What kind of memory can I use?
- 28Printouts (envelopes) have creases.
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30Print the Network Configuration List.
- 31How can I clean the corona wire of the drum unit?
- 32Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 33I get a TS error when trying to print on a wireless network.
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Open the Status Monitor
- 36Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39How to identify your Operating System (OS).
- 40I cannot connect my machine to the wireless network.
- 41Can I print from or scan to Android™ Smartphone?
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43Change the printer driver settings (Windows/macOS)
- 44The printer status is Offline or Paused.
- 45I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 46I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 47What kind of paper can I use?
- 48Printouts have a curl or wave.
- 49What do the LED indications mean?
- 50What is the BRAdmin Professional software used for?