FAQs & Troubleshooting
Popular |
184 Results
- 1Change the printer driver settings (Windows/macOS)
- 2The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 3What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5How can I change the IP address using the ARP and PING commands?
- 6How do I print a network configuration page?
- 7The printer status is Offline or Paused.
- 8Does NC-2200w work with Windows Vista?
- 9The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 10I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 11I cannot print from Mac OS X.
- 12How do I print on transparencies?
- 13I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 14How do I factory reset the print server?
- 15What is the BRAdmin Professional software used for?
- 16How do I install additional memory?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Cannot print after a Windows 10 update (June 2020)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Delete print jobs from the print queue.
- 21Can I print from or scan to Android™ Smartphone?
- 22I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 25Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26Using the PING command to troubleshoot problems.
- 27What is Status Monitor and how can I turn it on?
- 28In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 29I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 30How do I perform a factory reset?
- 31What is a "Generic PCL Driver"?
- 32Can I print using the IPP protocol on Windows XP?
- 33When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 34What is the recommended paper?
- 35Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 38I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 39I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41How to identify your Operating System (OS).
- 42Discover the MAC address of the Brother network card
- 43The paper is skewed when it's printed.
- 44I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 45What kind of USB cable can I use?
- 46Why is the Status light (led) red and the Paper light (led) flashing?
- 47Printouts (envelopes) have creases.
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49What can happen if the wrong paper is used in your machine.
- 50What are the differences between the BRAdmin Professional and the Web BRAdmin software?