FAQs & Troubleshooting
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187 Results
- 1Change the printer driver settings (Windows/macOS)
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The printer status is Offline or Paused.
- 4How do I perform a factory reset?
- 5Does NC-2200w work with Windows Vista?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 9When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 10How do I install additional memory?
- 11Why is the Status light (led) red and the Paper light (led) flashing?
- 12When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 13When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 14Using the PING command to troubleshoot problems.
- 15I cannot print from Mac OS X.
- 16Printouts have a curl or wave.
- 17Printouts have wrinkles or creases.
- 18Printouts (envelopes) have creases.
- 19When trying to print from Mac OS® X the print queue is stopped.
- 20I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 21Open the Control Panel (For Windows)
- 22Can I print from DOS applications?
- 23Print on both sides of the paper.
- 24How do I print a network configuration page?
- 25The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 26The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 27Delete print jobs from the print queue.
- 28Discover the MAC address of the Brother network card
- 29How do I print on transparencies?
- 30The printer prints unexpectedly or it prints garbage.
- 31How can I change the IP address using the ARP and PING commands?
- 32When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 33How do I install the Optional Tray Unit? - For USA and Canada
- 34The printed letters are slanted, positioned incorrectly.
- 35How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 36Printouts are with gray background.
- 37I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 38The driver installation finished successfully but I cannot print. (Linux)
- 39Print command (LPR) (Linux)
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41Functions supported in the Windows 7 built-in drivers
- 42The paper is skewed when it's printed.
- 43What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 44What is Status Monitor and how can I turn it on?
- 45I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 46Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 47What is a "Generic PCL Driver"?
- 48What kind of paper can I use?
- 49What kind of memory can I use?
- 50I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".