FAQs & Troubleshooting
Popular |
170 Results
- 1How do I print on transparencies?
- 2I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 3Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7Delete print jobs from the print queue.
- 8How to identify your Operating System (OS).
- 9The printer status is Offline or Paused.
- 10Functions supported in the Windows 7 built-in drivers
- 11I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 12When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 13The printer prints unexpectedly or it prints garbage.
- 14Printouts (envelopes) have creases.
- 15What can happen if the wrong paper is used in your machine.
- 16When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 17How do I factory reset the print server?
- 18How do I install the Optional Tray Unit? - For USA and Canada
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20What is the Network Shared printing?
- 21I cannot print from my computer via network. (For Macintosh)
- 22Does NC-2200w work with Windows Vista?
- 23Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 24Why is the Toner light (led) flashing?
- 25Uninstall the drivers. (Mac OS X 10.5)
- 26White spots appear in areas of dense black printing.
- 27I cannot install the driver when using the Driver Install Tool. (Linux)
- 28Cannot print after a Windows 10 update (June 2020)
- 29The driver installation finished successfully but I cannot print. (Linux)
- 30I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 31Windows 10 Support Information
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 34A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 35I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 36I cannot print from my computer via USB.
- 37I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 38I updated the Web BRAdmin and cannot enable the logging function.
- 39I cannot print from Mac OS X.
- 40None of the LEDs illuminate.
- 41How to Wake-up the printer.
- 42What kind of Resident Fonts does the Printer have?
- 43What is Status Monitor and how can I turn it on?
- 44What kind of USB cable can I use?
- 45What kind of barcodes can I print?
- 46How can I install the Web BRAdmin on Windows Server 2003?
- 47When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 48I cannot use the "Modules Update" button on Web BRAdmin.
- 49Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 50Uninstall the drivers. (Mac OS X 10.6 - macOS 12)