FAQs & Troubleshooting
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168 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How to Wake-up the printer.
- 3Does NC-2200w work with Windows Vista?
- 4I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 5Why is the Status light (led) red and the Paper light (led) flashing?
- 6What is the BRAdmin Professional software used for?
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8How to identify your Operating System (OS).
- 9Functions supported in the Windows 7 built-in drivers
- 10I cannot print from Mac OS X.
- 11What is UPnP and SSDP?
- 12How do I install the Optional Tray Unit? - For USA and Canada
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 15What is the difference between the toner cartridge and the drum unit?
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 18The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 19The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 20Why does the Drum LED blink?
- 21Uninstall the printer drivers (For Windows)
- 22Cannot print after a Windows 10 update (June 2020)
- 23The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 24Print command (LPR) (Linux)
- 25I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 26Uninstall printer drivers (Linux)
- 27Delete print jobs from the print queue.
- 28Open the Control Panel (For Windows)
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32I cannot print from my computer via USB.
- 33I cannot print from my computer via network. (For Windows)
- 34The printer status is Offline or Paused.
- 35Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 36In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 37I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 38When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 39Why is the Status light (led) red and the Toner light (led) on?
- 40I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 41Printouts have a curl or wave.
- 42Printouts have wrinkles or creases.
- 43What do the LED indications mean?
- 44Replace the drum unit.
- 45I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 46What is the printable area per page?
- 47I want to change the paper tray and paper size settings. How do I change these things?
- 48How do I change the print server password?
- 49Can I buy any MICR toner?
- 50Print on both sides of the paper.