FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3Check the Node Name of the Brother machine
- 4Can I use AirPrint with my Brother machine?
- 5Change the printer driver settings (Windows/macOS)
- 6I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 9Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 10Load paper in the paper tray
- 11Turn the Toner Save Mode on or off.
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14The printer status is Offline or Paused.
- 15Jam Duplex
- 16Replace Drum
- 17Replace Toner
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Set up your Brother machine on a wireless network.
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 25What is the Network Shared printing?
- 26No Tray
- 27Size Error
- 28Print Unable XX
- 29Cover is Open
- 30The color of your printouts is not what you expected
- 31Clean the corona wire
- 32What is the printable area per page?
- 33Replace Fuser
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35What driver package format is supported by my Linux distribution?
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 40What is Brother iPrint&Scan?
- 41Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 42I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 43No Drum Unit
- 44Calibrate
- 45Belt End Soon
- 46No Toner
- 47No Paper
- 48The print speed is very slow when I use XML Paper Specification Printer Driver.
- 49Create or view a XML Paper Specification document
- 50Is my Brother machine compatible with Windows Vista?