FAQs & Troubleshooting
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228 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 3Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5Check the Node Name of the Brother machine
- 6Change the printer driver settings (Windows/macOS)
- 7Replace Drum
- 8What is the printable area per page?
- 9Replace Toner
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Turn the Toner Save Mode on or off.
- 12Clean the corona wire
- 13Print the Network Configuration List
- 14Replace PF Kit xx
- 15The printer status is Offline or Paused.
- 16Replace WT Box
- 17Jam Inside
- 18Set up your Brother machine on a wireless network.
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Print both sides of paper or a booklet automatically
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23What is Brother iPrint&Scan?
- 24How to identify your Operating System (OS).
- 25Can I print from or scan to Android™ Smartphone?
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 29I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 30The color of your printouts is not what you expected
- 31Jam Tray 1 / Jam Tray 2
- 32Load paper in the paper tray
- 33I cannot print using my Brother machine on a wireless network (Mac)
- 34Cover is Open
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Replace Laser
- 37Replace Belt
- 38Jam Rear
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40Registration or Registration failed.
- 41No Belt Unit
- 42Drum Error (Drum!)
- 43The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 44Print a web page from iPrint&Scan when using an Android™ mobile device.
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46Can I use AirPrint with my Brother machine?
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 49No Drum Unit
- 50Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)