FAQs & Troubleshooting
Popular |
206 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2What is Brother iPrint&Scan?
- 3Replace Toner
- 4Replace Laser
- 5Jam Tray 1 / Jam Tray 2
- 6Replace Drum
- 7Load paper in the paper tray
- 8Adjust color settings by using the custom setting in the printer driver
- 9Jam MP Tray
- 10Turn the Toner Save Mode on or off.
- 11Print both sides of paper or a booklet automatically
- 12The color of your printouts is not what you expected
- 13Drum Stop
- 14Can I print from or scan to Android™ Smartphone?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Replace PF Kit xx
- 17Jam Rear
- 18Replace Fuser
- 19I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 20What kind of memory can I use?
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Print a web page from iPrint&Scan when using an Android™ mobile device.
- 25Change the printer driver settings (Windows/macOS)
- 26Install the optional lower tray
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 30When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 31The printer status is Offline or Paused.
- 32Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 33Replace Belt
- 34Replace WT Box
- 35Jam Inside
- 36Can I use AirPrint with my Brother machine?
- 37Condensation
- 38No Belt Unit
- 39Print Unable XX
- 40What can happen if the wrong paper is used in your machine.
- 41What is the printable area per page?
- 42What is the recommended paper?
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 46I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 47No Tray
- 48Size Error
- 49Calibrate
- 50When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.