FAQs & Troubleshooting
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198 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2How do I replace the Belt Unit?
- 3Replace the drum unit.
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Replace the toner cartridge
- 6How do I install the Optional Tray Unit?
- 7The color of printouts are not what I expected.
- 8The printer prints unexpectedly or it prints garbage.
- 9What is the unprintable area per page?
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11What is Brother iPrint&Scan?
- 12How do I improve the color density? (Print Calibration)
- 13How do I replace the Waste toner box?
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15Replace the drum unit.
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 17When I print directly from the USB flash drive only an error page prints. What can I do?
- 18Print a Printer Settings page
- 19What kind of paper can I use?
- 20"JAM INSIDE" error appears on the LCD. What should I do?
- 21I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23How do I clear paper jams?
- 24Delete print jobs from the print queue.
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26Open the Control Panel (For Windows)
- 27The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29How to identify your Operating System (OS).
- 30I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 31"JAM MP TRAY" error appears on the LCD. What should I do?
- 32Can I print from DOS applications?
- 33What can happen if the wrong paper is used in your machine.
- 34What is the best printer driver to use-the PCL or BR-Script driver?
- 35Uninstall the printer drivers (For Windows)
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37Completely blank or some colors are missing.
- 38What kind of the USB Flash Memory Drive I can use?
- 39Colors are light or unclear on the whole page.
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 43Can I print from or scan to Android™ Smartphone?
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45Adjust color settings by using the custom setting in the printer driver
- 46Change the printer driver settings (Windows/macOS)
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 49Create or view a XML Paper Specification document
- 50What is the BRAdmin Professional software used for?