FAQs & Troubleshooting
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199 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5What is Brother iPrint&Scan?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Delete print jobs from the print queue.
- 8The paper is skewed when it's printed.
- 9What is the unprintable area per page?
- 10I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 13Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14How to identify your Operating System (OS).
- 15Change the printer driver settings (Windows/macOS)
- 16When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 17Is my Brother machine compatible with Windows Vista?
- 18"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 19Printouts have wrinkles.
- 20How can I clean the corona wire of the drum unit?
- 21What are the expected yields of the consumables?
- 22What is the difference between the toner cartridge and the drum unit?
- 23Can I print from or scan to Android™ Smartphone?
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 26Uninstall the drivers. (Mac OS X 10.5)
- 27Print the Network Configuration List.
- 28What driver package format is supported by my Linux distribution?
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 31Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 32Can I use AirPrint with my Brother machine?
- 33Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 34When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 35Discover the MAC address of the Brother network card
- 36I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 37How do I improve the color density? (Print Calibration)
- 38How do I improve the gray color when printing a monochrome document in Color Mode?
- 39The color of printouts are not what I expected.
- 40Printouts have a curl or wave.
- 41Spots are printed at 75mm.
- 42White lines or bands or ribbing across the page.
- 43Can I print from DOS applications?
- 44I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 45How do I use the "Booklet Printing" feature?
- 46What is the recommended paper?
- 47What is the best printer driver to use-the PCL or BR-Script driver?
- 48Print on both sides of the paper. (For Windows Users)
- 49My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 50Paper size settings are unavailable when I print from OpenOffice (Linux)