FAQs & Troubleshooting
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156 Results
- 1How do I load A5 paper?
- 2How can I print on transparency sheets?
- 3What are the difference between PCL Driver and PS(PostScript) Driver?
- 4Print on custom-size (Long) paper.
- 5"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
- 6The paper is creased.
- 7I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 8The printer stopped receiving data half way through the print job. What should I do?
- 9Selecting the best possible print quality from a Windows PC
- 10The machine does not print anything.
- 11The printer stopped receiving data halfway through the print job. What should I do?
- 12How do I clean the Density Sensor?
- 13What are the unsuitable types of paper to use on this printer?
- 14I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 15Printing Watermarks from a Windows PC
- 16How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 17White spots appear in areas of dense black printing.
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21How to use the Driver Deployment Wizard software
- 22What can happen if the wrong paper is used in your machine.
- 23When trying to print from Mac OS® X the print queue is stopped.
- 24The printed letters are slanted, positioned incorrectly.
- 25Output sheets are completely black.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 28The printer status is Offline or Paused.
- 29Printing on transparancies from a Windows® computer
- 30Print on both sides of the paper.
- 31How do I print a network configuration page?
- 32Windows 10 Support Information
- 33Can I print from or scan to Android™ Smartphone?
- 34I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 35Change the printer driver settings (Windows/macOS)
- 36Functions supported in the Windows 7 built-in drivers
- 37Printing on transparancies using the PS (PostScript) driver from a Macintosh® computer
- 38Change color mode settings within the driver.
- 39I cannot print on transparency sheets.
- 40Selecting the best possible print quality from a Macintosh® PC
- 41When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 42Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 43I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 44What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 45Can I print using the IPP protocol on Windows 95/98/Me systems?
- 46What is the life of the consumables?
- 47How can I know how many pages the printer has printed?
- 48I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 49How do I install the Optional Tray Module?
- 50How do I install additional memory?