FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Add your Brother machine with AirPrint (macOS)
- 3Replace WT (waste toner) Box
- 4Load paper in the paper tray
- 5Replace Toner
- 6How to identify your Operating System (OS).
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8The printer status is Offline or Paused.
- 9Jam Rear
- 10Jam Inside
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Set up your Brother machine on a wireless network.
- 13Replace Drum
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15Print on envelopes, labels or thick paper from the Manual feed slot
- 16The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 17Replace Belt unit
- 18Can I print on transparencies e.g. for overhead projectors?
- 19Toner Error
- 20Calibrate or Calibration Failed or Calibration.
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 22Reset the print server to the default factory settings.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Jam 2-sided
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I cannot print using my Brother machine on a wireless network (Windows)
- 28Delete print jobs from the print queue.
- 29What is Brother iPrint&Scan?
- 30The color of your printouts is not what you expected
- 31Toner Low
- 32Wrinkle
- 33What can happen if the wrong paper is used in your machine.
- 34Cannot print after a Windows 10 update (June 2020)
- 35Enable the Brother machine's network interface.
- 36Jam Manual Feed
- 37Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 39Can I print from or scan to Android™ Smartphone?
- 40Change the printer driver settings (Windows/macOS)
- 412-sided Disabled
- 42Uneven density appears periodically across the page
- 43I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 44Drums End Soon/ Drum End Soon(X)
- 45Jam Tray 1
- 46Print the Network Configuration List
- 47Turn the Toner Save Mode on or off.
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49"Offline" appears on the Status Monitor.
- 50I cannot install Brother drivers on Debian 10 or later (Linux)