FAQs & Troubleshooting
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174 Results
- 1Can I print from iPhone, iPod touch and iPad?
- 2Replace Drum
- 3Can I print from Android™ Smartphone?
- 4Replace Toner
- 5Load paper in the paper tray
- 6Jam Rear
- 7Replace WT (waste toner) Box
- 8Jam Tray 1
- 9The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 10What is Brother iPrint&Scan?
- 11Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 12Replace Belt unit
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 15Short Paper
- 16Replace PF Kit xx
- 17Jam Inside
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19Wrinkle
- 20I cannot print using my Brother machine on a wireless network (Windows)
- 21Cartridge Error
- 22Belt End Soon
- 23I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 25Cover is Open
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28The printer status is Offline or Paused.
- 29Replace Fuser
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 32Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 33Toner Error
- 34Calibrate or Calibration Failed or Calibration.
- 35No Toner
- 36No Paper
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38Drum Error (Drum!)
- 39Out of Memory
- 40Set up your Brother machine on a wireless network.
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Log Access Error
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48What is AirPrint?
- 49Change the printer driver settings (Windows/macOS)
- 50No Belt Unit