FAQs & Troubleshooting
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209 Results
- 1The printer status is Offline or Paused.
- 2Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 3Verify the Brother machine connected to the Wireless Network (For Windows)
- 4Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Print on plain paper or bond paper from the Manual feed slot
- 7Can I print from or scan to Android™ Smartphone?
- 8Turn the Toner Save Mode on or off.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 11I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 12Reset the network settings to the factory default
- 13Print command (LPR) (Linux)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17No Waste Toner
- 18I'm having a problem with the print quality. How can I resolve it?
- 19What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 20Carry out calibration to improve the color density
- 21What is the Network Shared printing?
- 22The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 23When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 24When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 25Print the Network Configuration List
- 26Adjust color settings by using the custom setting in the printer driver
- 27I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 28What driver package format is supported by my Linux distribution?
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30What is Brother iPrint&Scan?
- 31Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 32Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34The print speed is very slow when I use XML Paper Specification Printer Driver.
- 35Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 36When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 37I cannot connect to the print server using my web browser. What should I do?
- 38I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 39What is the recommended paper?
- 40Install extra memory
- 41Verify the Brother machine connected to the Wired Network (For Macintosh)
- 42Check the IP addresses of your PC and the Brother machine
- 43Reprint the last print job
- 44Out of Memory
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Delete print jobs from the print queue.
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 49Can I use AirPrint with my Brother machine?
- 50Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.