FAQs & Troubleshooting
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169 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Reprint the last print job
- 3The printer status is Offline or Paused.
- 4Print on plain paper or bond paper from the Manual feed slot
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6Check the IP addresses of your PC and the Brother machine
- 7Print a Test page
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Out of Memory
- 10Install extra memory
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12Drum Error (Drum!)
- 13Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 14Delete print jobs from the print queue.
- 15No Belt Unit
- 16The paper is skewed when it's printed.
- 17The printer prints unexpectedly or it prints garbage data.
- 18Jam Tray 1
- 19Clean the corona wire
- 20Print on envelopes, labels or thick paper from the Manual feed slot
- 21How to identify your Operating System (OS).
- 22I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 26When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 27What is the printable area per page?
- 28Cannot print after a Windows 10 update (June 2020)
- 29I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Can I print on transparencies e.g. for overhead projectors?
- 32The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 33Change the printer driver settings (Windows/macOS)
- 34WT Box End Soon
- 35Carry out calibration to improve the color density
- 36Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 37When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 38Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 39Envelope creases
- 40Turn the Toner Save Mode on or off.
- 41Verify the Brother machine connected to the Wired Network (For Windows)
- 42The print speed is very slow when I use XML Paper Specification Printer Driver.
- 43Clean the drum unit
- 44Replace WT (waste toner) Box
- 45What driver package format is supported by my Linux distribution?
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I want to print using CUPS while keeping SELinux enabled. (Linux)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 50What is the Network Shared printing?