FAQs & Troubleshooting
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161 Results
- 1Print a Test page
- 2Jam Tray 1
- 3I'm having a problem with the print quality. How can I resolve it?
- 4The printer status is Offline or Paused.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Adjust color settings by using the custom setting in the printer driver
- 7Change the printer driver settings (Windows/macOS)
- 8I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 9How to identify your Operating System (OS).
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 12Clean the drum unit
- 13Drum Error (Drum!)
- 14Replace WT (waste toner) Box
- 15What driver package format is supported by my Linux distribution?
- 16Can I print on transparencies e.g. for overhead projectors?
- 17The paper is skewed when it's printed.
- 18The color of printouts are not what I expected.
- 19The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 20Jam Rear
- 21Jam Inside
- 22What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 23Turn the Toner Save Mode on or off.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 27Print command (cupswrapper) (Linux)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29Delete print jobs from the print queue.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Drums End Soon/ Drum End Soon(X)
- 32Replace Belt unit
- 33What kind of memory can I use?
- 34Can I print from DOS applications? What printer driver emulation can be used?
- 35What is the recommended paper?
- 36Install extra memory
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38I cannot install the driver when using the Driver Install Tool. (Linux)
- 39Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 40Print on plain paper or bond paper from the Manual feed slot
- 41I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 42In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 43Repack the printer
- 44Cannot print after a Windows 10 update (June 2020)
- 45Large characters are printed incorrectly. (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48I want to print using CUPS while keeping SELinux enabled. (Linux)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.