FAQs & Troubleshooting
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148 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2NO PAPER T1
- 3REPLACE TONER
- 4What do the LED indications mean?
- 5JAM DUPLEX
- 6What is the recommended paper?
- 7Print on labels and envelopes from the manual feed slot.
- 8REPLACE DRUM
- 9Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 10DRUM ERROR
- 11Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 12DRUM END SOON
- 13Can I print from DOS applications? What printer driver emulation can be used?
- 14I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17How to identify your Operating System (OS).
- 18The printer status is Offline or Paused.
- 19FRONT COVER OPEN or FUSER COVER OPEN
- 20The printer prints unexpectedly or it prints garbage data.
- 21JAM INSIDE
- 22JAM TRAY 1
- 23Envelope creases
- 24White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 25I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 26"Offline" appears on the Status Monitor.
- 27Clean the paper pick-up roller.
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33Change the printer driver settings (Windows/macOS)
- 34FUSER ERROR
- 35Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 36TONER LOW
- 37In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 38Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 39Hollow print
- 40All print jobs are aborted and nothing is printed. (Linux)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42Open the Status Monitor
- 43What is the difference between the toner cartridge and the drum unit?
- 44Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 45Clean the corona wire of the drum unit.
- 46I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 47Black lines down the page
- 48What driver package format is supported by my Linux distribution?
- 49My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 50Print command (LPR) (Linux)