FAQs & Troubleshooting
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138 Results
- 1Replace the toner cartridge
- 2Can I use AirPrint with my Brother machine?
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4How to identify your Operating System (OS).
- 5The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 6The printed letters are slanted, positioned incorrectly.
- 7What driver package format is supported by my Linux distribution?
- 8The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 9When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 10I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 11The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 12Paper size settings are unavailable when I print from OpenOffice (Linux)
- 13The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 14Replace the drum unit.
- 15I cannot install the driver when using the Driver Install Tool. (Linux)
- 16My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 17To install the printer driver easily using a tool. (Linux)
- 18Uninstall printer drivers (Linux)
- 19Can I print from or scan to Android™ Smartphone?
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 21Can I check the remaining life of the printer's toner cartridge?
- 22The printer prints unexpectedly or it prints garbage.
- 23What kind of paper can I use?
- 24Black toner marks appear across the page.
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28Large characters are printed incorrectly. (Linux)
- 29The driver installation finished successfully but I cannot print. (Linux)
- 30Print command (cupswrapper) (Linux)
- 31All print jobs are aborted and nothing is printed. (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33I am unable to print from a client PC to a printer on a print server. (Linux)
- 34I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 35I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 36I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 37When printing with monochrome laser printer, the print position shifts. (Linux)
- 38I want to print using CUPS while keeping SELinux enabled. (Linux)
- 39Pre-Required Procedures (Linux)
- 40How do I clear paper jams?
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Print command (LPR) (Linux)
- 43The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 44Open the Control Panel (For Windows)
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46Change the printer driver settings (Windows/macOS)
- 47I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 48Print a Printer Settings page.
- 49How do I print a Test page?
- 50Printouts have a curl or wave.