FAQs & Troubleshooting
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126 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What kind of paper can I use?
- 4The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 5Printouts have wrinkles or creases.
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Install the built-in drivers (For Windows 8 and Windows 10)
- 10Replace the drum unit.
- 11How can I activate/deactivate the Toner Save Mode?
- 12I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 13How to identify your Operating System (OS).
- 14Change the printer driver settings (Windows/macOS)
- 15What are the expected yields of the consumables?
- 16I cannot install the driver when using the Driver Install Tool. (Linux)
- 17I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 18Open the Control Panel (For Windows)
- 19How do I print envelopes from the manual feed slot in Windows® applications?
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22The driver installation finished successfully but I cannot print. (Linux)
- 23Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 24The printer status is Offline or Paused.
- 25Windows 7 Support Information
- 26The paper is skewed when it's printed.
- 27Does NC-2200w work with Windows Vista?
- 28The printer does not feed paper from the manual feed slot.
- 29When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 30How do I print a Test page?
- 31Printouts have a curl or wave.
- 32Printouts are faint.
- 33Print on both sides of the paper.
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35White spots appear in areas of dense black printing.
- 36Vertical black lines appear on the printout.
- 37The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 38Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 39Delete print jobs from the print queue.
- 40Can I print from or scan to Android™ Smartphone?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43I cannot print from my computer via network. (For Macintosh)
- 44I cannot print from my computer via network. (For Windows)
- 45When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 46My Brother machine misfeeds paper.
- 47When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 48How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 49Black toner marks appear across the page.
- 50White lines appears down the page.