FAQs & Troubleshooting
Latest |
171 Results
- 10105/09/2013Printouts are with gray background.
- 10205/09/2013Printouts are faint.
- 10305/09/2013How do I clear paper jams?
- 10405/08/2013The image is ghosted.
- 10505/01/2013The printed letters are slanted, positioned incorrectly.
- 10604/26/2013White spots appear in areas of dense black printing.
- 10704/26/2013Vertical black lines appear on the printout.
- 10804/25/2013Output sheets are completely black.
- 10902/28/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 11005/08/2012In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 11103/20/2012Why does the Drum LED light?
- 11203/20/2012Replace the drum unit.
- 11303/19/2012Replace the toner cartridge.
- 11411/02/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 11511/02/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 11610/31/2011I updated the Web BRAdmin and cannot enable the logging function.
- 11709/26/2011Print on envelopes.
- 11809/22/2011Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 11908/26/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 12010/26/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 12106/10/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 12206/02/2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 12304/13/2010Functions supported in the Windows 7 built-in drivers
- 12403/12/2010The paper is skewed when it's printed.
- 12502/10/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12611/26/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 12710/06/2009How do I upgrade the firmware of my Brother print server?
- 12808/21/2009I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 12906/29/2009How do I factory reset the print server?
- 13005/22/2009How do I clean the inside of the printer and Drum Unit?
- 13103/10/2009Can I buy any MICR toner?
- 13206/06/2008In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 13311/19/2007The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 13410/29/2007Does NC-2200w work with Windows Vista?
- 13506/12/2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13602/07/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 13710/17/2006How can I use the BRAdmin Professional Software to View and change printer information?
- 13810/17/2006What is the BROWNIE software?
- 13910/17/2006What kind of labels and transparencies can I use?
- 14010/17/2006How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 14110/17/2006The printer prints unexpectedly or it prints garbage.
- 14210/17/2006What is a file server based network and do Brother printers work in that type of environment?
- 14310/17/2006How can I change the IP address using the ARP and PING commands?
- 14410/17/2006What kind of paper can I use?
- 14510/17/2006I'm using the parallel port on my Windows® 95/98/Me PC, and the print speed is slow.(The printer pauses between each page.) What can I do?
- 14610/16/2006What kind of paper should I avoid?
- 14710/16/2006What kind of envelopes should I avoid?
- 14810/16/2006What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 14910/16/2006How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 15010/16/2006How can I install the necessary driver on a Windows®98/Me PC using the USB interface?