FAQs & Troubleshooting
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171 Results
- 1How do I perform a factory reset?
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3Does NC-2200w work with Windows Vista?
- 4Can I print from or scan to Android™ Smartphone?
- 5The printer status is Offline or Paused.
- 6Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 7How can I change the IP address?
- 8I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 9Can I print using the IPP protocol on Windows XP?
- 10Windows 10 Support Information
- 11How can I enable/disable the Quick Print Setup Utility?
- 12I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 17What kind of paper should I avoid?
- 18Using the PING command to troubleshoot problems.
- 19The printer prints unexpectedly or it prints garbage.
- 20Printouts have wrinkles or creases.
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22Can I print from DOS applications?
- 23What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 24When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 25How do I factory reset the print server?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Uninstall printer drivers (Linux)
- 28I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 29How do I use the Quick Print Setup Utility?
- 30I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 31The machine does not print anything.
- 32I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Cannot print after a Windows 10 update (June 2020)
- 35I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 36I want to print using CUPS while keeping SELinux enabled. (Linux)
- 37Delete print jobs from the print queue.
- 38Open the Control Panel (For Windows)
- 39How to identify your Operating System (OS).
- 40I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42Change the printer driver settings (Windows/macOS)
- 43Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 44Functions supported in the Windows 7 built-in drivers
- 45Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 46Windows 7 Support Information
- 47I updated the Web BRAdmin and cannot enable the logging function.
- 48How can I use the BRAdmin Professional Software to View and change printer information?
- 49The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 50What kind of labels and transparencies can I use?