FAQs & Troubleshooting
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154 Results
- 1Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 4How can I change the IP address using the ARP and PING commands?
- 5What kind of memory can I use?
- 6I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 7What can happen if the wrong paper is used in your machine.
- 8The printed letters are slanted, positioned incorrectly.
- 9How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 10The printer status is Offline or Paused.
- 11Functions supported in the Windows 7 built-in drivers
- 12How can I use the BRAdmin Professional Software to View and change printer information?
- 13How do I display the Quick Print Setup as a Toolbar?
- 14Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 15The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 16What is a file server based network and do Brother printers work in that type of environment?
- 17I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 18How do I clean the inside of the printer and Drum Unit?
- 19Black toner marks appear across the page.
- 20How do I install additional memory?
- 21Replace the toner cartridge.
- 22Print command (LPR) (Linux)
- 23How do I use the Quick Print Setup Utility?
- 24The machine does not print anything.
- 25What driver package format is supported by my Linux distribution?
- 26Cannot print after a Windows 10 update (June 2020)
- 27Paper size settings are unavailable when I print from OpenOffice (Linux)
- 28I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 29To install the printer driver easily using a tool. (Linux)
- 30Windows 10 Support Information
- 31Change the printer driver settings (Windows/macOS)
- 32When do I need to upgrade the printer memory?
- 33How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 34How do I monitor the status of the printer?
- 35Using the PING command to troubleshoot problems.
- 36I cannot print from Mac OS X.
- 37What kind of USB cable should I use?
- 38Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 39Why are the alarm and data lights blinking?
- 40Why are all the lights blinking then the drum light blinking?
- 41White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 42What do the LED indications mean?
- 43Replace the drum unit.
- 44When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 45Uninstall the printer drivers (For Windows)
- 46I'm using the parallel port on my Windows® 95/98/Me PC, and the print speed is slow.(The printer pauses between each page.) What can I do?
- 47How do I clear paper jams?
- 48All print jobs are aborted and nothing is printed. (Linux)
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)