FAQs & Troubleshooting
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164 Results
- 1The printer status is Offline or Paused.
- 2What kind of paper should I avoid?
- 3When trying to print from Mac OS® X the print queue is stopped.
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5What driver package format is supported by my Linux distribution?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Delete print jobs from the print queue.
- 9How to identify your Operating System (OS).
- 10I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 11I cannot print from Mac OS X.
- 12The printer prints unexpectedly or it prints garbage.
- 13The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 14What is a "Generic PCL Driver"?
- 15I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 18Large characters are printed incorrectly. (Linux)
- 19I want to print using CUPS while keeping SELinux enabled. (Linux)
- 20What is a file server based network and do Brother printers work in that type of environment?
- 21Cannot print after a Windows 10 update (June 2020)
- 22The downloaded driver's name is different from my machine's name. (Linux)
- 23Print command (LPR) (Linux)
- 24I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 25I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28What kind of envelopes should I avoid?
- 29Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 30Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 31How do I clean the inside of the printer and Drum Unit?
- 32Can I print from DOS applications?
- 33Can I print using the IPP protocol on Windows XP?
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35All print jobs are aborted and nothing is printed. (Linux)
- 36Pre-Required Procedures (Linux)
- 37The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 38I cannot print from my computer via network. (For Macintosh)
- 39The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 40How can I install the Web BRAdmin on Windows Server 2003?
- 41Why are the alarm and data lights blinking?
- 42What do the LED indications mean?
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Open the Control Panel (For Windows)
- 50Can I print from and scan to iPhone, iPod touch and iPad?