FAQs & Troubleshooting
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128 Results
- 1I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 2What kind of envelopes should I avoid?
- 3Change the printer driver settings (Windows/macOS)
- 4I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 5The machine does not print anything.
- 6What kind of memory can I use?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9Printouts have wrinkles or creases.
- 10What driver package format is supported by my Linux distribution?
- 11Cannot print after a Windows 10 update (June 2020)
- 12What kind of labels and transparencies can I use?
- 13The printer prints unexpectedly or it prints garbage.
- 14Why are all the lights blinking then the drum light blinking?
- 15Printouts have a curl or wave.
- 16Can I print from DOS applications?
- 17When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 18I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20The printer status is Offline or Paused.
- 21Functions supported in the Windows 7 built-in drivers
- 22Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 23What is the BROWNIE software?
- 24Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 25Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 26What kind of paper can I use?
- 27When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 28Replace the toner cartridge.
- 29The printed letters are slanted, positioned incorrectly.
- 30Paper size settings are unavailable when I print from OpenOffice (Linux)
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 33Uninstall the printer drivers (For Windows)
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36Delete print jobs from the print queue.
- 37How to identify your Operating System (OS).
- 38The paper is skewed when it's printed.
- 39What kind of paper should I avoid?
- 40How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 41I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 42Lines appears across the page.
- 43What do the LED indications mean?
- 44I'm using the parallel port on my Windows® 95/98/Me PC, and the print speed is slow.(The printer pauses between each page.) What can I do?
- 45Large characters are printed incorrectly. (Linux)
- 46Print command (LPR) (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50Windows 10 Support Information