FAQs & Troubleshooting
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128 Results
- 1Change the printer driver settings (Windows/macOS)
- 2I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 3What kind of envelopes should I avoid?
- 4I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 5What kind of memory can I use?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 8The machine does not print anything.
- 9What kind of labels and transparencies can I use?
- 10Why are all the lights blinking then the drum light blinking?
- 11Cannot print after a Windows 10 update (June 2020)
- 12What kind of paper can I use?
- 13Printouts have wrinkles or creases.
- 14Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 15Delete print jobs from the print queue.
- 16Functions supported in the Windows 7 built-in drivers
- 17What is the BROWNIE software?
- 18How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 19The printer prints unexpectedly or it prints garbage.
- 20I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 21Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 22Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 23Uninstall the printer drivers (For Windows)
- 24Replace the toner cartridge.
- 25Paper size settings are unavailable when I print from OpenOffice (Linux)
- 26I am unable to print from a client PC to a printer on a print server. (Linux)
- 27To install the printer driver easily using a tool. (Linux)
- 28Windows 10 Support Information
- 29How do I clean the inside of the printer and Drum Unit?
- 30Print command (LPR) (Linux)
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 32Open the Control Panel (For Windows)
- 33How to identify your Operating System (OS).
- 34I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 35The printer status is Offline or Paused.
- 36What kind of paper should I avoid?
- 37Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 38When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 39Printouts have a curl or wave.
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41Can I print from DOS applications?
- 42Replace the drum unit.
- 43What can happen if the wrong paper is used in your machine.
- 44When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 45Print on envelopes.
- 46The printed letters are slanted, positioned incorrectly.
- 47Vertical black lines appear on the printout.
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 50Large characters are printed incorrectly. (Linux)