FAQs & Troubleshooting
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- 1Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 3Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 4Replace Toner
- 5Reset the network settings to the factory default
- 6(Video) Load A5 paper
- 7I cannot connect my machine to the wireless network (For Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Load A4/Letter paper
- 10What do the LED indications mean?
- 11Replace Drum
- 12The printer status is Offline or Paused.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Jam Inside
- 15Use the Network Connection Repair Tool (Windows)
- 16How to identify your Operating System (OS).
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18(Video) Set up your Brother machine
- 19Print a Printer Settings page.
- 20(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 21Load paper in the paper tray
- 22"Offline" appears on the Status Monitor.
- 23Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26(Video) Unpack your Brother machine
- 27Print Unable or Print Unable XX
- 28Check the IP addresses of your PC and the Brother machine
- 29What is Toner Continue Mode?
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33Cannot print after a Windows 10 update (June 2020)
- 34I cannot print using my Brother machine on a wireless network (Mac)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36My Brother machine could not be found over the network when I installed drivers on my PC.
- 37Delete print jobs from the print queue.
- 38Can I use AirPrint with my Brother machine?
- 39Heater Error or Self-Diagnostic
- 40Toner Ended
- 41Drum !
- 42Drum End Soon
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44What is the recommended paper?
- 45The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 46Set up your Brother machine on a wireless network (Windows/macOS)
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48Check the remaining ink or toner level (Linux)
- 49Where can I download Brother iPrint&Scan application for Mac?
- 50I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.