FAQs & Troubleshooting
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135 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3When trying to print from Mac OS® X the print queue is stopped.
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5The machine does not print anything.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7Delete print jobs from the print queue.
- 8Change the printer driver settings (Windows/macOS)
- 9The printer status is Offline or Paused.
- 10What kind of memory can I use?
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13What kind of envelopes should I avoid?
- 14The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 15What kind of USB cable should I use?
- 16Printouts have wrinkles or creases.
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 19Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 20The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 21I cannot print from Mac OS X.
- 22Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 23How do I perform a factory reset?
- 24When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 29My Brother machine misfeeds paper.
- 30How do I print a Test page?
- 31Black toner marks appear across the page.
- 32I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 33What driver package format is supported by my Linux distribution?
- 34Cannot print after a Windows 10 update (June 2020)
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36Print command (LPR) (Linux)
- 37I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 38I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 39I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 40When printing with monochrome laser printer, the print position shifts. (Linux)
- 41Can I print from or scan to Android™ Smartphone?
- 42Paper Feed Problems
- 43What kind of labels and transparencies can I use?
- 44What kind of paper should I avoid?
- 45How do I check the driver version in Windows® NT 4.0?
- 46What is a Print Server?
- 47In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 48How can I change the IP address?
- 49What kind of paper can I use?
- 50I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?