FAQs & Troubleshooting
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337 Results
- 1Mat, Cutting Blade and Material Combinations
- 2Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 3Troubleshooting about the Mat
- 4E11010 appears on the computer screen.
- 5Attaching the Material/Peeling Off the Material
- 6How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 7Half Cut (Kiss Cut) Settings
- 8E02006 appears on the computer screen.
- 9What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pen Holder"?
- 10What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 11How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 12E02003 appears on the computer screen.
- 13E01006 appears on the computer screen.
- 14How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 15Cutting/Drawing by Tracing an Image
- 16How can I cleanly cut hard and thick materials?
- 17Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 18What is the lever (scanner lever) on the left side of the machine?
- 19E94001 appears on the computer screen.
- 20E11008 appears on the computer screen.
- 21What should I do if the scanned and cut positions are misaligned?
- 22How to Calibrate the LCD Touchscreen Display
- 23Care and Maintenance (Cleaning the Scanner Glass)
- 24Downloading Optional Design Pattern Collection (My Collection Function)
- 25How do I perform trial cutting? (Test Cut)
- 26List of Error Messages for CanvasWorkspace (Others)
- 27ErrS04 appears on the computer screen.
- 28E10007 appears on the computer screen.
- 29Can character patterns using a TrueType font be cut (or drawn)?
- 30Can the cutting machine cut felt, leather and synthetic leather?
- 31What thickness of material can be cut with the cutting machine?
- 32E12006 appears on the computer screen.
- 33E12002 appears on the computer screen.
- 34E03003 appears on the computer screen.
- 35E00003 appears on the computer screen.
- 36"Connection Fail : Err-20" appears on the LCD Display Screen. What does it mean?
- 37List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 38Adjusting the Position of the Feed Roller
- 39Important Notice for using the Foil Transfer Starter Kit
- 40"No pattern in the effective area." message appearing on the LCD. What does it mean?
- 41I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 42M4210001 appears on the Artspira app screen.
- 43M3124301 appears on the Artspira app screen.
- 44M2513631 appears on the Artspira app screen.
- 45About the Roll Feeder
- 46Embroidery File Format Readability [Video]
- 47E10002 appears on the computer screen.
- 48N10003 appears on the computer screen.
- 49How can pens smaller than 9.6 mm be used with the universal pen holder?
- 50"This mat cannot be used." message appearing on the LCD. What does it mean?