FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3How to use the Round frame (PRPRFK1) [Video instructions]
- 4How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 5How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 6How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 7How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 8How to Embroider on Cap. [Video instructions]
- 9Data cannot be transferred even though the machine number has been input. (M5622201)
- 10Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 11How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 12Data cannot be saved to a USB flash drive
- 13How to use the the versatile magnetic frame [Video instructions]
- 14Introducing Brother My Stitch Monitor application
- 15The App shows the message "Settings screen".
- 16The App shows the message "No Supported Machines Found".
- 17How to set up the cap frame. [Video instructions]
- 18How to Embroider on Pet Collar. [Video instructions]
- 19How to Embroider on Shoes. [Video instructions]
- 20M2513631 appears on the Artspira app screen.
- 21How to configure administrator lock
- 22There is no machine that can be transferred
- 23How to disconnect the machine from Artspira using the Artspira app
- 24How to access setting screens (when administrator lock is enable)
- 25What is administrator lock?
- 26How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 27"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 28The bobbin thread breaks.
- 29How to Embroider on Clothes. [Video instructions]
- 30How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 31Why does the upper thread keep breaking?
- 32I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 33The pattern transferred from the Artspira app does not appear on the screen of the machine
- 34M5622201 appears on the Artspira app screen.
- 35The monitoring app on the smart device receives the notification items I do not need.
- 36"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 37"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 38How do I embroider on small pieces of fabric ?
- 39How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 40There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 41E92001 appears on the Artspira app screen.
- 42How to unsubscribe from Artspira
- 43M4341001 appears on the Artspira app screen.
- 44M3124301 appears on the Artspira app screen.
- 45M1332002 appears on the Artspira app screen.
- 46What is operator lock?
- 47How do I check the thread tension ?
- 48"This pattern cannot combine." message appears on the LCD. What does it mean?
- 49"Needle bar case position error" message appears on the LCD. What does it mean?
- 50How do I thread the machine? (Threading the upper thread)