FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 3How to use the the versatile magnetic frame [Video instructions]
- 4"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 5How to Embroider on Bag. [Video instructions]
- 6How to Embroider on Cap. [Video instructions]
- 7Maintenance (Cleaning the bobbin case) [ Video ]
- 8How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 9How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 10How do I adjust the tension of the upper thread ?
- 11The pattern transferred from the Artspira app does not appear on the screen of the machine
- 12"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 13Maintenance (Oiling the machine) [ Video ]
- 14Maintenance (Clean the hook) [ Video ]
- 15Maintenance (Cleaning around the needle plate)
- 16There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 17How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 18Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 19How to set up the cap frame. [Video instructions]
- 20How to Embroider on Pet Collar. [Video instructions]
- 21"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 22How do I install the bobbin wound with thread?
- 23The App shows the message "No Supported Machines Found".
- 24"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 25"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 26How to change the displayed language
- 27M5541001 appears on the Artspira app screen.
- 28"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 29"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 30How to find the security information (SSID and network key) for your home network
- 31"This pattern cannot combine." message appears on the LCD. What does it mean?
- 32"This file cannot be used." message appears on the LCD. What does it mean?
- 33Maintenance (Cleaning the thread paths of the upper threads)
- 34Stabilizers (Backing)
- 35E92001 appears on the Artspira app screen.
- 36How to use the Round frame (PRPRFK1) [Video instructions]
- 37Data cannot be saved to the machine
- 38"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 39How do I delete short stitches ?
- 40"This pattern cannot be used." message appears on the LCD. What does it mean?
- 41"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 42How to set up the cap frame driver. [Video instructions]
- 43How to Embroider on Clothes. [Video instructions]
- 44How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 45Maintenance (Oiling the machine)
- 46"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 47"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 48How to link accounts
- 49Introducing the Brother Artspira application
- 50"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?