FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2Fabric puckers
- 3How do I adjust thread tension for embroidering?
- 4Tips for sewing thin fabrics
- 5Tips for sewing thick fabrics
- 6The App shows the message "No Supported Machines Found".
- 7Stitches are skipped
- 8Combination of fabric, thread and needle
- 9The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 10Basic procedure to sew stitches
- 11How do I Play the MPEG-4 (MP4) Videos?
- 12Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 13How do I hoop the fabric in the embroidery frame?
- 14How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 15Machine does not start to sew.
- 16How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 17High-pitched sound while sewing
- 18How to Create a Pattern with Line Scan. [My Design Center]
- 19How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 20Data cannot be transferred even though the machine number has been input. (M5622201)
- 21"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 22Using the embroidery needle plate cover
- 23How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 24Where do I put the oil in my machine?
- 25How do I clean the race?
- 26List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 27How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 28The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 29How do I adjust the presser foot pressure?
- 30How to use the sewing guide function.
- 31Cannot thread the needle.
- 32Needle breaks.
- 33Fabric does not feed through the machine.
- 34The handwheel feels sluggish when it is turned.
- 35How to Create a Pattern with Illustration Scan. [My Design Center]
- 36How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 37About the threads and the bobbin case when embroidering
- 38The bobbin thread cannot be pulled up.
- 39How do I Play the Tutorial Video?
- 40How do I save the embroidery patterns in the machine’s memory?
- 41How do I thread my machine ?
- 42How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 43"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean?
- 44M3124301 appears on the Artspira app screen.
- 45Upper thread breaks.
- 46The needle contacts the needle plate.
- 47"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 48How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 49How do I Align the Embroidering Position (Using the Built-In Camera)?
- 50"Make sure embroidery frame is moved as far back as possible. LOCK DOWN THE FRAME-SECURING LEVER." message appears on the LCD. What does it mean?