FAQs & Troubleshooting
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237 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2About the threads and the bobbin case when embroidering
- 3"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 4Stitches are skipped
- 5Fabric puckers
- 6How do I adjust the presser foot pressure?
- 7Using the embroidery needle plate cover
- 8Installing / replacing a battery in the dual purpose stylus
- 9Tips for sewing lightweight (thin) fabrics
- 10Tips for sewing thick fabrics
- 11How to adjust the thread tension
- 12Basic procedure to sew stitches
- 13How do I adjust thread tension for embroidering?
- 14Combination of fabric, thread and needle
- 15How do I hoop the fabric in the embroidery frame?
- 16How do I confirm the machine number for my machine.
- 17The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 18The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 19How do I Play the MPEG-4 (MP4) Videos?
- 20How do I Play the Tutorial Video?
- 21The App shows the message "No Supported Machines Found".
- 22How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 23How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 24The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 25How to attach the scanning frame. [My Design Center]
- 26How to Create a Pattern with Illustration Scan. [My Design Center]
- 27How do I Align the Embroidering Position (Using the Built-In Camera)?
- 28Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 29How do I sew buttonhole? (One-step Buttonholes)
- 30Needle breaks.
- 31Upper thread breaks.
- 32The fabric feeds in the opposite direction.
- 33A broken needle has fallen into the machine.
- 34The embroidery data does not be recognized with the embroidery machine.
- 35How to use the sewing guide function.
- 36Cannot thread the needle.
- 37How to Create a Pattern with Line Scan. [My Design Center]
- 38Machine does not start to sew.
- 39How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 40Fabric does not feed through the machine.
- 41The needle contacts the needle plate.
- 42The handwheel feels sluggish when it is turned.
- 43How do I calibrate the setting of the camera needle position?
- 44How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 45How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 46Data cannot be saved to the machine
- 47How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 48How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 49Introducing Brother My Stitch Monitor application
- 50"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?