FAQs & Troubleshooting
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238 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Multi-purpose Screwdriver.
- 3"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 4How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 5Tips for sewing thick fabrics
- 6How to use the Narrow Zipper Foot. (Optional accessory : SA208/F079) [Video instructions]
- 7How do I attach the Embroidery foot “W+” with LED pointer or “W”?
- 8Machine does not start to sew.
- 9How do I get a lens calibration sheet?
- 10The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 11"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 12"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 13Machine does not operate.
- 14Fabric puckers
- 15The handwheel feels sluggish when it is turned.
- 16How do I adjust thread tension for embroidering?
- 17What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 18Tips for sewing thin fabrics
- 19How to adjust the thread tension
- 20"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 21How do I adjust the presser foot pressure?
- 22How to use the sewing guide function.
- 23The fabric feeds in the opposite direction.
- 24"Remove the embroidery frame." message appears on the LCD. What does it mean?
- 25How to stitch the 10 bonus designs on Artspira [Video instructions]
- 26The App shows the message "The calibration sheet cannot be detected."
- 27The App shows the message "No Supported Machines Found".
- 28The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 29About the threads and the bobbin case when embroidering
- 30How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 31Basic procedure to sew stitches
- 32How do I hoop the fabric in the embroidery frame?
- 33How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 34How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 35How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 36"In twin needle mode, the automatic needle threading button cannot be used." message appears on the LCD. What does it mean?
- 37"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 38"The safety device was activated since the main shaft motor was heated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 39"Not enough available memory to save the data. Delete some patterns or use a different media." message appears on the LCD. What does it mean?
- 40"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 41"This key does not operate when the needle is down. Raise the needle and press the key again." message appears on the LCD. What does it mean?
- 42Data cannot be saved to a USB flash drive
- 43The pattern transferred from the Artspira app does not appear on the screen of the machine
- 44How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 45What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 46How to Change Embroidering Order (My Connection) [Video]
- 47Introducing Brother My Stitch Monitor application
- 48List of Error messages for My Design Snap
- 49The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 50The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."