FAQs & Troubleshooting
Latest |
240 Results
- 110/09/2024Cannot lower the embroidery foot with the presser foot lever.
- 210/09/2024Upper thread breaks.
- 310/09/2024Fabric puckers
- 410/09/2024Tips for sewing lightweight (thin) fabrics
- 510/01/2024Incorrect thread tension
- 609/11/2024"The pockets are full." message appears on the LCD. What does it mean?
- 709/10/2024"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?
- 808/30/2024List of Error Messages for Artspira app (M#######/E#####)
- 908/27/2024For better results when sewing stretch fabrics
- 1007/12/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 1107/12/2024Combination of fabric, thread and needle
- 1207/12/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 1307/12/2024"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 1407/12/2024"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 1503/12/2024Stitches are skipped
- 1603/08/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 1703/08/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 1802/29/2024Introducing the Brother Artspira application
- 1902/06/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 2002/02/2024How to connect your machine and transfer data to Artspira
- 2102/02/2024Tutorial videos on how to use the machine [Video instructions]
- 2201/23/2024How to set up the wireless network connection with the wizard on the machine
- 2312/19/2023How to embroider an appliqué pattern [Video instructions]
- 2412/11/2023E92001 appears on the Artspira app screen.
- 2510/13/2023Introducing Brother My Design Snap application
- 2610/13/2023Introducing Brother My Stitch Monitor application
- 2710/12/2023Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 2809/29/2023The App shows the message "No Supported Machines Found".
- 2908/28/2023E96001 appears on the Artspira app screen.
- 3008/28/2023M5613201 appears on the Artspira app screen.
- 3108/28/2023M5612301 appears on the Artspira app screen.
- 3208/28/2023M4345001 appears on the Artspira app screen.
- 3308/10/2023How do I clean the race?
- 3406/23/2023M1332002 appears on the Artspira app screen.
- 3505/24/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 3605/18/2023Machine does not start to sew.
- 3705/17/2023How do I remove or attach the presser foot holder?
- 3805/15/2023Basic procedure to sew stitches
- 3905/02/2023Where do I put the oil in my machine?
- 4001/24/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 4101/24/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 4201/18/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 4312/16/2022How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 4412/16/2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 4511/30/2022How to Change Embroidering Order (My Connection) [Video]
- 4609/26/2022Data cannot be saved to a USB flash drive
- 4709/26/2022Data cannot be saved to the machine
- 4809/26/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 4909/26/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 5009/26/2022Multiple data cannot be transferred to the machine at once